top of page

Allgemeine Geschäftsbedingungen

1. Scope of the Terms and Conditions

All agreements and orders from our clients are subject to these General Terms and Conditions, which govern all aspects of pre-production, production, and post-production processes.

2. Formation of the Agreement

By submitting a project request or providing the necessary details for production, the client makes a binding offer to enter into a contract. This offer is accepted by Vitro Production upon issuing a written order confirmation or commencing work.

3. Pre-Production Requirements

The client confirms that all content, concepts, scripts, or materials submitted during pre-production do not infringe on third-party rights and that they have the necessary permissions for their use. The client indemnifies Vitro Productionagainst claims of third parties in case of infringement and covers the costs of appropriate legal defense, unless the infringement is not attributable to the client.

4. Production Scope

The production process is based on the specifications agreed upon during the pre-production stage. Any changes or additions requested by the client after production has commenced may incur additional costs and require an updated agreement.

5. Rejection of Projects for Valid Reasons

Vitro Production reserves the right to refuse or suspend any project if:

  • The provided materials or instructions are incomplete or technically unfeasible.

  • The project contains illegal content or violates third-party rights.
    In such cases, a cancellation fee IN 50% OF THE PROJECT of €50 plus any incurred preparatory costs will be charged.

6. Payment Terms

Payments are due as follows:

  • Pre-Production Stage: A deposit of 50% of the total project fee is required to commence work.

  • Production Stage: A further 50% is due after filming or production ends.

  • Post-Production Stage: on this stage payment for post production has been made in advance.
    Deliverables are provided only after full payment is received unless otherwise agreed in writing.

7. Pricing and Additional Costs

All prices are inclusive of statutory VAT and exclude additional costs for travel, equipment rentals, or third-party services, unless explicitly stated in the offer. A detailed breakdown of costs is provided prior to the start of the project.

8. Quality Assurance and Revisions

The quality of the deliverables depends on the materials and specifications provided by the client. Clients are entitled to two rounds of revisions during the post-production stage. Additional revisions requested beyond this limit will be charged at an hourly rate. The warranty period for reported defects is six months from the date of project delivery.

9. Liability for Client Assets

Vitro Production ensures the utmost care when handling client assets (e.g., props, original footage). However, liability for damage or loss of such assets is excluded in cases of slight negligence. This exclusion does not apply to damages arising from the violation of essential contractual obligations.

10. Risk of Delivery and Shipping

The client bears the risk for delivery and return of physical assets such as hard drives, props, or other materials. Vitro Production will ensure all deliveries are made using insured services.

11. Digital Deliverables

Deliverables are provided in standard file formats (e.g., MP4, ProRes, or as specified in the agreement). The client is responsible for ensuring compatibility with their playback or editing systems.

12. Complaints and Returns

In the event of a complaint, Vitro Production reserves the right to review the project and, if necessary, provide revisions as outlined in Section 8. Shipping costs for complaints acknowledged as valid by Vitro Production will be borne by us. However, packages marked as "unpaid" will not be accepted.

13. Data Protection

Vitro Production processes and stores project-related data only to the extent necessary for fulfilling contractual obligations and in compliance with applicable data protection laws. Client data will not be used for purposes other than the execution of the project without explicit consent.

14. Applicable Law and Jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the client is a business entity or a legal entity under public law, the exclusive place of jurisdiction is Wolfsburg.

Lights, camera, action - it's your time to shine with Black Orion Films!

+49 160 950 25 862 Phone/WhatsApp/Telegram

info@blackorionfilms.com

Heinrichswinkel 24, 38448 Wolfsburg

Unit  76-079​​​

Studio Termine nach Vereinbarung:
Tel./WhatsApp: 089 78796604
Mo: 10:30–18:00 Uhr 
Di: 10:30–18:00 Uhr
Mi: 10:30–18:00 Uhr
Do: 10:30–18:00 Uhr
Fr: 10:30–18:00 Uhr
Sa: 10:00–18:00 Uhr
So: nach Vereinbarung
Alle termins nur nach abschprache/ All meetings with appointment only!

Please make an appointment by email or WhatsApp.

  • Instagram
  • Youtube

© 2023 All rights reserved by BLACK ORION FILMS TM

bottom of page